Data & Privacy

GT99 App Privacy Policy for Bangladesh Players

Your privacy is important to us. This page explains exactly what data GT99 app collects, why we collect it, how we use it, and how we keep it safe. No jargon, no hidden surprises.

Last updated: January 2025

How GT99 App Protects Your Privacy

A quick summary of the key privacy commitments GT99 app makes to every player in Bangladesh before you read the full policy below.

Encrypted Data Storage

All personal information you provide to GT99 app is stored using industry-standard encryption. Your name, contact details, and payment information are protected at rest and in transit.

No Data Selling

GT99 app does not sell, rent, or trade your personal data to any third party for marketing purposes. Your information stays within the GT99 app ecosystem and is used only as described in this policy.

You Control Your Data

GT99 app players in Bangladesh have the right to access, correct, or request deletion of their personal data at any time. Contact our support team to exercise any of these rights.

Transparent Cookie Use

GT99 app uses cookies to improve your experience on the platform. We explain exactly which cookies we use and why. You can manage your cookie preferences through your browser settings.

No Data from Minors

GT99 app does not knowingly collect personal data from anyone under the age of 18. If we discover that a minor has registered, the account is closed immediately and all associated data is deleted.

Marketing Opt-Out

If you receive promotional communications from GT99 app and no longer want them, you can opt out at any time. Every marketing message includes an unsubscribe option, or you can contact support directly.

01 Introduction

This Privacy Policy explains how GT99 app ("we", "us", "the Platform") collects, uses, stores, and protects the personal information of players who register and use GT99 app. This policy applies to all players in Bangladesh and covers every interaction you have with the platform, including account registration, deposits, gameplay, and customer support.

GT99 app is committed to handling your personal data responsibly. We collect only what we need, use it only for the purposes described in this policy, and take reasonable steps to keep it secure. By registering an account on GT99 app, you confirm that you have read and understood this Privacy Policy.

If you have questions about how GT99 app handles your data, or if you want to exercise any of your data rights, contact our support team at any time. Details are in Section 12.

Your Consent

By creating a GT99 app account, you consent to the collection and use of your personal data as described in this Privacy Policy. If you do not agree, please do not register or use the platform.

02 Data We Collect

GT99 app collects personal data that is necessary to provide you with a safe, functional, and enjoyable gaming experience. The types of data we collect fall into the following categories:

Data Type Examples Purpose
Identity Data Full name, date of birth, national ID number Account verification and age confirmation
Contact Data Mobile number, email address Account communication and support
Financial Data bKash / Nagad / Rocket account number, transaction history Processing deposits and withdrawals
Technical Data IP address, device type, browser, operating system Security monitoring and fraud prevention
Usage Data Games played, bets placed, session duration, login times Platform improvement and responsible gaming
Communication Data Support chat logs, emails sent to GT99 app Customer service and dispute resolution

GT99 app does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or regulatory obligation.

03 How We Collect Your Data

GT99 app collects personal data through several channels. Understanding how your data reaches us helps you stay informed about your privacy on the platform.

  • Registration form: When you create a GT99 app account, you provide your name, mobile number, and other basic details directly.
  • Identity verification: When GT99 app requests KYC documents, you upload identity documents directly to the platform.
  • Payment transactions: When you deposit or withdraw using bKash, Nagad, or Rocket, transaction data is recorded automatically.
  • Platform activity: GT99 app automatically logs your gameplay, betting history, and session data as you use the platform.
  • Cookies and tracking: GT99 app uses cookies and similar technologies to collect technical and usage data when you browse the platform.
  • Customer support: When you contact GT99 app support via live chat or email, the content of those communications is recorded.
Third-Party Sources

In some cases, GT99 app may receive data about you from third-party identity verification providers or fraud prevention services. This data is used solely for account security and compliance purposes.

04 How We Use Your Data

GT99 app uses your personal data only for legitimate purposes that are directly related to providing and improving the platform. We do not use your data in ways that are unexpected or that you have not been informed about.

  • To create and manage your GT99 app account and verify your identity.
  • To process deposits and withdrawals through your chosen payment method.
  • To deliver bonuses, promotions, and rewards that you are eligible for on GT99 app.
  • To provide customer support and resolve any disputes or complaints.
  • To detect and prevent fraud, money laundering, and other prohibited activities.
  • To comply with legal and regulatory obligations applicable to GT99 app.
  • To send you account-related notifications such as deposit confirmations and security alerts.
  • To send promotional communications about GT99 app offers, where you have opted in to receive them.
  • To analyse platform usage and improve the GT99 app experience for all Bangladesh players.
  • To enforce the GT99 app Terms and Conditions and other platform policies.
Lawful Basis

GT99 app processes your personal data on the basis of contractual necessity (to provide the service you signed up for), legal obligation (to comply with applicable laws), and legitimate interest (to keep the platform secure and improve the user experience).

05 Data Sharing

GT99 app does not sell your personal data to third parties. However, in order to operate the platform and comply with legal requirements, we may share your data with certain trusted parties in specific circumstances.

  • Payment processors: GT99 app shares necessary transaction data with bKash, Nagad, and Rocket to process your deposits and withdrawals.
  • Identity verification providers: GT99 app may share your identity documents with licensed KYC verification services to confirm your identity.
  • Fraud prevention services: Technical and usage data may be shared with fraud detection providers to protect the platform and its players.
  • Game providers: Where games on GT99 app are provided by third-party studios, limited gameplay data may be shared with those providers for game operation purposes.
  • Legal authorities: GT99 app may disclose your data to law enforcement or regulatory bodies if required to do so by law or court order.

All third parties that receive data from GT99 app are required to handle it securely and use it only for the specific purpose for which it was shared. GT99 app does not permit third parties to use your data for their own marketing purposes.

06 Data Retention

GT99 app retains your personal data for as long as your account is active and for a reasonable period after account closure. The specific retention periods depend on the type of data and the reason it was collected.

  • Account and identity data is retained for a minimum of five years after account closure to comply with anti-money laundering regulations.
  • Transaction records are kept for a minimum of five years for financial compliance and audit purposes.
  • Customer support communications are retained for two years after the conversation is closed.
  • Technical and usage data such as IP logs and session records are typically retained for 12 months.
  • Marketing preferences and opt-out records are retained indefinitely to ensure we respect your communication choices.

When data is no longer required, GT99 app deletes or anonymises it securely. If you request deletion of your data, GT99 app will action this request subject to any legal retention obligations that prevent immediate deletion.

07 Cookies

GT99 app uses cookies and similar tracking technologies to improve your experience on the platform. Cookies are small text files stored on your device when you visit GT99 app. They help us remember your preferences, keep you logged in, and understand how players use the platform.

Cookie Type Purpose Duration
Essential Cookies Keep you logged in and enable core platform functions Session / 30 days
Analytics Cookies Help GT99 app understand how players navigate the platform Up to 12 months
Preference Cookies Remember your language and display settings Up to 12 months
Security Cookies Detect and prevent fraudulent activity on your account Session

You can control or disable cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of GT99 app and prevent you from accessing certain features of your account.

08 Data Security

GT99 app takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, loss, or misuse.

  • All data transmitted between your device and GT99 app is encrypted using SSL/TLS technology.
  • Sensitive data such as payment information is stored using strong encryption at rest.
  • GT99 app systems are monitored continuously for suspicious activity and potential security threats.
  • Access to personal data within GT99 app is restricted to authorised staff who need it to perform their job functions.
  • GT99 app conducts regular security reviews and updates its systems to address emerging threats.

While GT99 app takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password and never share your login credentials with anyone.

Security Incident

In the unlikely event of a data breach that affects your personal information, GT99 app will notify affected players promptly and take immediate steps to contain and investigate the incident.

09 Your Rights

As a GT99 app player in Bangladesh, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting GT99 app support.

  • Right to access: You can request a copy of the personal data GT99 app holds about you at any time.
  • Right to correction: If any of your personal data held by GT99 app is inaccurate or incomplete, you can request that it be corrected.
  • Right to deletion: You can request that GT99 app delete your personal data, subject to any legal retention obligations.
  • Right to restrict processing: In certain circumstances, you can ask GT99 app to limit how your data is used.
  • Right to object: You can object to GT99 app processing your data for direct marketing purposes at any time.
  • Right to data portability: You can request a copy of your data in a structured, machine-readable format.

GT99 app will respond to all data rights requests within a reasonable timeframe. In some cases, we may need to verify your identity before processing a request to ensure your data is not disclosed to an unauthorised person.

10 Children's Privacy

GT99 app is strictly an adult platform. We do not knowingly collect, store, or process personal data from anyone under the age of 18. Our registration process includes age verification steps to prevent minors from accessing the platform.

If GT99 app becomes aware that a player under the age of 18 has registered an account, we will immediately suspend the account, delete all associated personal data, and reverse any transactions where possible. If you believe a minor has registered on GT99 app, please contact our support team immediately.

Parental Controls

If you are a parent or guardian and are concerned about a minor accessing GT99 app, we recommend using parental control software on shared devices. GT99 app also supports self-exclusion tools that can be used to restrict access.

11 Policy Updates

GT99 app may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, the updated policy will be published on this page with a revised "last updated" date.

For significant changes that affect how your data is used, GT99 app will notify registered players via email or an in-platform notification. We encourage you to review this Privacy Policy periodically to stay informed about how GT99 app protects your data.

Continued use of GT99 app after any updates to this Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated policy, you should stop using the platform and contact support to close your account.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how GT99 app handles your personal information, please get in touch with our support team. We are available 24 hours a day, seven days a week.

  • Email: [email protected]
  • Live Chat: Available directly within your GT99 app account dashboard.
  • FAQ: Visit our FAQ page for answers to common privacy questions.

GT99 app aims to respond to all privacy-related enquiries within 48 hours. For urgent matters such as suspected data breaches or unauthorised account access, please use the live chat option for the fastest response.

Data Requests

To submit a formal data access, correction, or deletion request, email GT99 app support with the subject line "Data Rights Request" and include your registered mobile number for verification purposes.

Your Data Is Safe. Now Play with Confidence

GT99 app is built on trust. Now that you know how we protect your privacy, create your account and enjoy Bangladesh's best online gaming experience with complete peace of mind.

18+ only. Play responsibly.   Responsible Gaming  |  Terms & Conditions